A Field Services Bulletin (FSB) is posted and announced whenever Cambium discovers a product issue that requires customer action in order to immediately address the issue. The FSB will indicate the product model or system affected, the nature of the issue, and the recommended resolution.
Applications Alerts
- 21 September, 2018 – Surge Suppressor Testing
| Field Service Bulletins | Issue Date | ||
| • | FSB9089: | cnMatrix™ configuration may get corrupted after software upgrade via cnMaestro™ | August 2, 2023 |
| • | FSB9088: | PTP 850C radios May Fail After Software Upgrade or Downgrade | April 28, 2023 |
| • | FSB9086: | cnMatrix TX Switches Device connectivity issue | February 1, 2023 |
| • | FSB9085: | No GPS Data when using cnPulse with cnMatrix Switch | April 29, 2022 |
| • | FSB9084: | 3 GHz PMP450m – No Power From AUX Port | May 12, 2021 |
| • | FSB9083: | Update cnMaestro Cloud Managed Device Software by February 29, 2024 to Prevent Service Loss | October 10, 2022 |
| • | FSB9082: | Difficulty establishing AP to SAS CBRS communication through a cnMaestro™ proxy on release PMP450 16.2.2 | September 29, 2020 |
| • | FSB9081: | PMP450 Subscriber Modules Lose Factory Calibration Data | August 24, 2020 |
| • | FSB9080: | cnPilot e410 Potential Flash Memory Corruption | March 23, 2020 |
| • | FSB9079: | GPS Synchronization | January 2, 2020 |
| • | FSB9078: | cnPilot R-Series Device Upgrades | June 24, 2019 |
| • | FSB9077: | R-Series Home Router MAC Address Issue | May 22, 2019 |
| • | FSB9076: | cnPilot Change in Port Binding behaviour starting with software release 4.4 | March 25, 2019 |
| • | FSB9075: | cnPulse and PMP450m Sync Issue | February 13, 2019 |
| • | FSB9074: | Potential issue with R-Series routers defaulting the MAC address | December 27, 2018 |
| • | FSB9073: | Potential file system corruption on cnPilot e410 Wi-Fi Access Point | February 13, 2018 |
| • | FSB9072: | uGPS Connectivity Issues on Units Deployed in APAC and Russia | December 21, 2017 |
| • | FSB9071: | PMP450b Field Issues | December 6, 2017 |
| • | FSB9070: | PTP450 Radios in Canada Shall Enforced IC Regulations | November 22, 2017 |
| • | FSB9069: | PTP 650 Radio’s in Canada should enforce IC regulations | October 27, 2017 |
| • | FSB9068: | PTP 820S 1+1 HSB Switchover | February 20, 2017 |
| • | FSB9067: | PMP450 Keyed Incorrectly | June 6, 2017 |
If you have a question about anything contained in a Field Service Bulletin, please open a ticket via phone or the Cambium Support Center.