FIELD SERVICE BULLETIN
PTP 650 Radio’s in Canada should enforce IC regulations
|Download the PDF version||Application||Global|
|Effective Date||October 27, 2017|
|BULLETIN TYPE||SEVERITY RECOMMENDATION|
|Warranty Service||X||High – Perform immediately|
|Informational||Medium – Perform at next scheduled maintenance|
|X||Customer Specific||Low – Perform when system exhibits symptoms|
SUBJECT: PTP 650 enforcement of Country Specific License key – Only to customers who use PTP650 in Canada.
SYMPTOM: Innovation, Science and Economic Development (ISED) Canada Radio Standard Specification RSS-247 Iss2 does not permit the ‘capability’ of transmitting in the 5600-5650 MHz band. For compliance with ISED standards all PTP 650 radios used in Canada must apply the Country License Key for Canada
CURRENT STATUS OF INVESTIGATION: Ensure that all PTP 650 Radios deployed in Canada are installed with the Country License key for Canada
RESOLUTION: If PTP 650 Radio are deployed in Canada, the country code on the Radio must use a license derived from Country “Canada”:
Step 1: Go to https://support.cambiumnetworks.com/licensekeys/ptp650
Step2: Enter the Radio MAC address, choose the Country name as “Canada” and Submit. The Canada License Key will be generated and made available for download
Step 3: Login to the radio, follow the steps in Chapter 6 of the PTP 650 Series User Guide to start the Installation Wizard and enter the new Canada License Key
NOTE: To ensure compliance with local regulations the End User/Installer of the Radio is responsible for ensuring that the Radio is installed in accordance with the Installation Instructions
If you have a question about anything contained in a Field Service Bulletin, please open a ticket via phone or the Cambium Support Center.
This Field Service Bulletin is issued by Cambium Networks in line with its policy of continual review and update of product quality, effectiveness and performance. Product performance or quality may be affected if the recommendations contained herein are not implemented, or not implemented as directed. This information is intended for personnel who have the proper tools, equipment and training to perform the tasks as described herein. Copyright © 2017 Cambium Networks, Inc.