Please note that effective April 24, 2017, online requests for technical support must be made via our Support Center portal. See below for details.

Hours of Service

Participants in Cambium Care Plus and Cambium Care Prime will receive immediate service 24 x 7 x 365.  Otherwise a ticket will be opened and it will be worked on during the customer’s business hours, Monday-Friday.

Support Center Portal

The Support Center portal is at support.cambiumnetworks.com.  To submit a request for technical support or RMA assistance online, log into the portal with your Cambium Single Sign-On (SSO) and password, then click on “Submit a request”. Select the appropriate request form, complete it, and a ticket will be opened.  A detailed guide is provided in this video.

Call Us

If you would prefer to open a ticket in person, please call at one of the numbers below.  Select from four options: 1) Technical Support 2) Sales 3) Order Management 4) General Inquiries

United States and Canada

US – Toll Free: +1-888-863-5250 Canada – Toll Free: +1-888-863-5250

Europe, Middle East & Africa

Spain – Madrid: +34-911899460 Italy – Rome: +39-0694800825 United Kingdom – London: +44-2033181971 Ireland – National: +353-766060030 France – Paris: +33-176637396 South Africa – Pretoria: +27-120042323 Russia – Moscow: +7-499-9186585

Asia / Pacific

Australia – Sydney: +61-291912701 New Zealand – Auckland: +64-98010033 Hong Kong – Local: +852-300-85646 Singapore – National: +65-31582543 India – Freephone: 000-800-100-4101

Caribbean and Latin America

Argentina – Buenos Aires: +54-1159841322 Brazil – Rio de Janeiro: +55-2140421290 Chile – Santiago: +56-229382540 Colombia – Bogota: +57-13819480 Mexico – Mexico City: +52-5547469747 Peru – Lima: +51-17073811 Puerto Rico – San Juan: +1-787-303-0351
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