Please note that online requests for technical support must be made via our Support Center portal. See below for details.
Hours of Service
Participants in Cambium Care Prime, Advanced and Pro will receive immediate service 24 x 7 x 365. Otherwise a ticket will be opened, and we will work on the request during the customer’s business hours, Monday through Friday.
Support Center Portal
The Support Center portal is at support.cambiumnetworks.com. To submit a request for technical support or RMA assistance online:
- Log into the portal with your Cambium Single Sign-On (SSO) and password
- Click “Submit A Request”
- Select the appropriate request form
- Complete the form, and a ticket will be opened
A detailed guide for submitting a technical support request is provided in this video.
Call Us
If you would prefer to open a ticket via phone, please see the list of numbers below. Select from four options:
- Technical Support
- Sales
- Customer Care
- General Inquiries
United States and Canada
US – Toll Free: +1-888-863-5250
Canada – Toll Free: +1-888-863-5250
Europe, Middle East & Africa
Italy – Rome: +39-0694800825
United Kingdom – London: +44-2033181971
Germany – National: +0800-183-3328
Ireland – National: +353-766060030
France – Paris: +33-176637396
South Africa – Pretoria: +27-120042323
Russia – Moscow: +7-499-9186585
Poland – National: +48221043651
Asia / Pacific
Australia – Sydney: +61-291912701
New Zealand – Auckland: +64-98010033
Hong Kong – Local: +852-300-85646
Singapore – National: +65-31582543
India – Freephone: 000-800-100-4101
Caribbean and Latin America
Argentina – Buenos Aires: +54-1159841322
Brazil – Rio de Janeiro: +55-2140421290
Chile – Santiago: +56-229382540
Colombia – Bogota: +57-13819480
Mexico – Mexico City: +52-5547469747
Peru – Lima: +51-17073811
Puerto Rico – San Juan: +1-787-303-0351