FIELD SERVICE BULLETIN
PTP 450 Radio’s in Canada should enforce IC regulations
|Download the PDF version||Application||Global|
|Effective Date||November 22, 2017|
|BULLETIN TYPE||SEVERITY RECOMMENDATION|
|Warranty Service||X||High – Perform immediately|
|Informational||Medium – Perform at next scheduled maintenance|
|X||Customer Specific||Low – Perform when system exhibits symptoms|
SUBJECT: PTP 450 enforcement of Country Specific License key – Only to customers who use PTP450 in Canada
SYMPTOM: Innovation, Science and Economic Development (ISED) Canada Radio Standard Specification RSS-247 Iss2 does not permit the ‘capability’ of transmitting in the 5600-5650 MHz band. For compliance with ISED standards all PTP 450 radios used in Canada must apply the Country License Key for Canada
CURRENT STATE OF INVESTIGATION: Ensure that all PTP 450 Radios deployed in Canada are installed with the Country License key for Canada.
RECOMMENDATION/RESOLUTION: If PTP 450 Radio are deployed in Canada, the country code on the Radio must use a license derived from Country “Canada”:
Step 1: Go to https://support.cambiumnetworks.com/licensekeys/pmpregion
Step 2: Enter the Radio MAC address, choose the Country name as “Canada” and Submit. The Canada License Key will be generated and made available for download.
Step 3: Login to the radio, follow the steps in the 15.1.1 PTP 450 User Guide Chapter 7: General Configuration to start the Installation Wizard and enter the new Canada License Key.
If you have a question about anything contained in a Field Service Bulletin, please open a ticket via phone or the Cambium Support Center.