FIELD SERVICE BULLETIN

PTP 450 Radio’s in Canada should enforce IC regulations

Document NumberFSB9070
Revision000v001
Download the PDF versionApplicationGlobal
Effective DateNovember 22, 2017
Expiry DateN/A
BULLETIN TYPESEVERITY RECOMMENDATION
Warranty Service XHigh – Perform immediately
InformationalMedium – Perform at next scheduled maintenance
 XCustomer SpecificLow – Perform when system exhibits symptoms

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SUBJECT: PTP 450 enforcement of Country Specific License key – Only to customers who use PTP450 in Canada

SYMPTOM: Innovation, Science and Economic Development (ISED) Canada Radio Standard Specification RSS-247 Iss2 does not permit the ‘capability’ of transmitting in the 5600-5650 MHz band. For compliance with ISED standards all PTP 450 radios used in Canada must apply the Country License Key for Canada

CURRENT STATE OF INVESTIGATION: Ensure that all PTP 450 Radios deployed in Canada are installed with the Country License key for Canada.

RECOMMENDATION/RESOLUTION: If PTP 450 Radio are deployed in Canada, the country code on the Radio must use a license derived from Country “Canada”:

Step 1: Go to https://support.cambiumnetworks.com/licensekeys/pmpregion

Step 2: Enter the Radio MAC address, choose the Country name as “Canada” and Submit. The Canada License Key will be generated and made available for download.

Step 3: Login to the radio, follow the steps in the 15.1.1 PTP 450 User Guide Chapter 7: General Configuration to start the Installation Wizard and enter the new Canada License Key.

If you have a question about anything contained in a Field Service Bulletin, please open a ticket via phone or the Cambium Support Center.

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