cnHeat Locate generates highly accurate RF heat maps that predict RF coverage. Both 3 GHz and 5 GHz sites support LOS predictions and now 3 GHz sites support nLOS / NLOS predictions. 3 GHz nLOS / NLOS predictions are made possible through a best in class propagation model created by Cambium Networks. A cnHeat site prediction is actually a composite of trillions of calculations that provide the 3D reality of a site’s RF environment.
cnHeat Locate determines whether service can be extended to a customer based on the address or latitude and longitude of the requested service site. If the location cannot be reached, an unnecessary truck roll is prevented, saving time and cost.
The accuracy of
the heat maps generated by cnHeat saves time and labor costs on successful
customer installs, too. Because an optimal installation location of latitude,
longitude, and height is identified in advance for a customer, the installer
can simply place the equipment immediately at the predetermined location and
then verify the predicted coverage.
Since optimal installation locations are chosen using Locate, throughput to the SM is maximized. This results in throughput to the AP and the entire sector being maximized, too.
cnHeat Locate is easy and intuitive to use even for untrained customer service representatives. Customers calling in and requesting service can be told quickly if service is possible and expectations can be set as to the type of installation that will be required.
cnHeat Locate also generates net new customers. Quickly go through your failed installation list prior to using cnHeat Locate and find those good installation spots missed previously. To get started with cnHeat Locate, download the cnHeat Locate template and follow the submission instructions in the Experience cnHeat – Request Service section.