generates highly accurate RF heat maps that predict RF coverage. cnHeat
LOCATE determines whether service can be extended to a customer based on the
address or latitude and longitude of the requested service site. If the
location cannot be reached, an unnecessary truck roll is prevented, saving time
The accuracy of
the heat maps generated by cnHeat saves time and labor costs on successful
customer installs, too. Because an optimal installation location of latitude,
longitude, and height is identified in advance for a customer, the installer
can simply place the equipment immediately at the predetermined location and
then verify the predicted coverage.
installation locations are chosen using cnHeat LOCATE, throughput to the SM is
maximized. This results in throughput to the AP and the entire sector
being maximized, too.
cnHeat LOCATE is
easy and intuitive to use even for untrained customer service representatives.
Customers calling in and requesting service can be told quickly if service is
possible and expectations can be set as to the type of installation that will
also generates net new customers. Quickly go through your failed
installation list prior to using cnHeat LOCATE and find those good installation
spots missed previously. To get started with cnHeat LOCATE, download the cnHeat
LOCATE template and follow the submission instructions in the Experience cnHeat –
Request Service section.