The outcome is what matters most. Measured business value must be the prime initiative when considering transformation. New technology alone is not enough whether it’s being able to: Pick and pack an item at top speedAchieving the highest levels of quality in manufacturingQuality of life for the elderly or patient…
So much conversation in the telecommunications and networking industries is about new technologies and new products. Still, we all know that customer experience during a product end of life is as important, if not more important than when the product launched. Product managers inherently focus on “what is next,” the…
