Field Service Bulletin

ePMP 6 GHz models may not be provisioned with an AFC Token or correctly locked to the US/Canada country code for AFC communication.

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Document Number:

FSB9098

Revision:

001v000

Application:

Global

Effective Date:

July 15, 2026

Expiry Date:

N/A

Bulletin Type:

Warranty Service
Informational
Customer Specific

Severity Recommendation:

 
High – Perform immediately
 
Medium – Perform at next scheduled maintenance
Low – Perform when system exhibits symptoms
Subject:

ePMP 6 GHz models may not be provisioned with an AFC Token or correctly locked to the US/Canada country code for AFC communication.

Model / System Affected:
Family Model SKUs
ePMP 6 GHz ePMP 4600 6 GHz 4×4 Access Point Radio (FCC/IC) C068940A122C
ePMP 6 GHz ePMP 6 GHz Force 4600C SM Radio (FCC/IC) C068940C122C
ePMP 6 GHz ePMP 6 GHz Force 4625 (FCC/IC) C068940M142B
Reason for Bulletin:

Cambium has identified a factory programming error affecting certain ePMP Force 6 GHz units. These devices may be shipped without an AFC token provisioned and/or without the correct US/Canada country code applied. Consequently, affected units may fail to communicate with the AFC server, resulting in reduced EIRP limits or an inability to initiate radio transmissions.

Symptom:

The AFC section is not displayed in the UI, and no AFC server communication status is available.

Current Status of Investigation:

Cambium has identified the affected MSNs/ESNs and will be able to inform you if your radios are impacted.

Resolution:

Once any affected units have been identified in your network, please contact the Cambium Technical Support team at your earliest convenience. The support team will remotely provision the affected devices with the required AFC token and country code configuration, restoring normal AFC operation. No hardware replacement or on-site service is required for this issue.

If you have questions or concerns, please contact Cambium Technical Support at the following: https://www.cambiumnetworks.com/support/contact-support/

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