Cut Costs. Reduce Support Calls. Keep Customers Happy.
The QoE solution from Bequant helps broadband service providers lower operational costs by reducing support calls and improving overall network efficiency. By delivering a smoother, more consistent user experience, providers can boost customer satisfaction, reduce churn, and offer tailored service levels that make the most of their existing network resources.
Cambium Networks and Bequant have announced that Bequant will assume primary responsibility for sales, fulfillment, and ongoing commercial management of QoE. Cambium and Bequant will be working hand-in-hand to ensure the transition is seamless for customers, partners, and distributors.
Be the Broadband Provider Your Customers Choose—and Stay With
Deliver exceptional user experiences while reducing support costs
The QoE solution from Bequant helps service providers stand out in competitive markets by delivering consistently smooth online experiences—while reducing costs and support overhead.
QoE bandwidth shaping and rate limiting improve end-customer experience.
Why QoE Matters
Reduce churn by improving overall customer satisfaction
Lower support costs with fewer complaints and troubleshooting calls
Offer service tiers at multiple price points to match user needs
Maximize ROI by optimizing the performance of your existing infrastructure
Any Network
QoE is hardware agnostic—delivering the same powerful benefits across:
Fiber Licensed wireless Unlicensed wireless
Use your existing broadband infrastructure and still deliver exceptional experiences.
Bandwidth Management
Granular application shaping to prioritize essential traffic
Dynamic, queue-based rate limiting for real-time congestion control
Actionable insights to monitor application performance
Optimized end-user experience that drives satisfaction and loyalty
Video
Zirkel Wireless Reduces Residential Trouble Calls with QoE and Saves Money
Learn how Wyoming.com reduced buffering and improved customer satisfaction with QoE.
QoE integrates with leading ISP billing platforms to retrieve subscriber data and implement rate limits. The integration is between a billing system that controls the plan definition and QoE through its management interface.
Integration benefits:
Auto-create rate control policies (subscription plans)
Assign a plan to a subscriber
Obtain subscriber metrics for up to 3 months: Volume used, maximum speed, latency, retransmissions, and active/created flows