QoE Brochure

Reduce support costs, customer churn and deliver a higher value to your broadband customers.

Overview

Be the Service Provider of choice by providing customer experiences that subscribers will tell their friends about. Create and manage a trouble-free network that exceeds expectations. Deliver consistent, reliable application performance and quick, real-time responsiveness across dozens of devices, multiple users and an ever-expanding library of applications.

Cambium’s QoE solution helps service providers:

  • Reduce the volume of customer support calls and customer churn
  • Develop deep insights into your network performance and implement
    granular application control to optimize end user experiences
  • Deliver a more profitable return on your network infrastructure
  • Create and enforce multiple tiers of service
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Enhance control of your network
Boost end user performance on any IP-based network with the following features:

TCP Acceleration
Accelerate data flows from 50%–200% in slow networks. Reduce latency and delays in streaming video.

Per-User Rate Limiting
Create individual rate-limiting plans to match offered packages while ensuring quality of experience for key applications inside the rate-limited package.

Traffic Shaping by Application
Control data flows on application groups:
• Cap video streaming applications below the user’s plan maximum to leave room for interactive traffic, saving bandwidth and reducing latency due to buffer fills
• Allow needed bandwidth for real-time applications like virtual meetings and video streaming while reducing bandwidth for background applications, such as game updates.

Application Insights
Understand network usage details by application, time of day and user. Reduce support ticket resolution time by identifying high bandwidth consuming applications.

DoS Attack Detection
Automatically detect and receive notifications for Denial-of-Service (DoS) attacks.

Automatic Congestion Detection
Leverage machine learning algorithms that learn and identify congested end points and automatically implement rules to improve end user experience.

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