Handheld ordering and POS solutions with Wi-Fi 6 infrastructure boost quest satisfaction and efficiency while cutting costs
Munich/Salzburg, May 31, 2022 – Cambium Networks (NASDAQ: CMBM), a leading global provider of wireless network solutions, has partnered with NCR Orderman, the global market leader for mobile ordering to offer high performance Wi-Fi solutions for the hospitality industry, including POS systems as well as handhelds for mobile order taking and billing. More than 55.000 restaurants around the world are equipped with an Orderman system. With this new solution, restaurants and other venues can deliver fast and reliable service with highly reliable Wi-Fi from Cambium Networks empowering the POS systems and mobile devices.
NCR Orderman’s wireless booking system includes POS terminals, handheld ordering systems and practical accessories and enable hospitality businesses to take and forward orders and perform billing with industry leading efficiency. By printing of invoices for the customer directly at the table and streamlining order processing, venues are able to deliver higher levels of guest satisfaction while improving throughput and efficiency. Consistently reliable Wi-Fi infrastructure is crucial to achieving the full benefits of the NCR Orderman system.
NCR Orderman had used 433 MHz radio transmissions for communications infrastructure. By leveraging Wi-Fi technology, one network can support guest access while providing secure and reliable connectivity for the venue’s POS systems. NCR Orderman has therefore developed new Wi-Fi-capable handhelds and also offers extensive Wi-Fi services. For this network solution, the company exclusively uses field proven Wi-Fi 6 access points, cnMatrix™ Ethernet switches and cnMaestro™ cloud management solutions from Cambium Networks.
Planning, installation and maintenance as a complete package
NCR Orderman offers catering businesses and resellers an extensive overall package for Wi-Fi solutions. This includes not only the extensive portfolio of devices such as handhelds and POS systems, but also the testing of an existing Wi-Fi network (WiFine Service) or the planning of a new infrastructure (Wi-Fi Site Survey). Based on these analyses, NCR Orderman can also carry out the implementation. Support in case of problems as well as maintenance are also included in the NCR Orderman portfolio. Numerous restaurant configuration templates have been created and made available in the Cambium Networks cnMaestro management system to enable restaurants to rapidly create a coverage design that is tailored to the business.
“We are very satisfied with the partnership with Cambium Networks. The Wi-Fi access points make the work in the hospitality industry noticeably easier,” says Philipp Schmidt, Product Manager at NCR Orderman. “Cambium Networks offers high quality connectivity that delivers a solid business case. The solution has excellent roaming quality, and they are responsive to our needs and the needs of our customers. The Wi-Fi access points are powerful, flexible and optimally compatible with our new Orderman9 handhelds. At the moment, we offer the network solution to our customers in the DACH region. An expansion to the entire European region is planned in the future. In addition, we are currently working on an integration of the Orderman cloud with cnMaestro, which will further expand Orderman’s monitoring and service capabilities.”
“Our Wi-Fi solutions, switching technology and centralized management are enabling digital transformation in many different vertical markets. By partnering with NCR Orderman, we are further expanding our collaborations in the hospitality sector,” says Tabatha von Kölichen, Regional Sales Director DACH at Cambium Networks.
About Cambium Networks
Cambium Networks delivers wireless communications that work for businesses, communities, and cities worldwide. Millions of our radios are deployed to connect people, places and things with a unified wireless fabric that spans multiple standards and frequencies of fixed wireless and Wi-Fi, all managed centrally via the cloud. Our multi-gigabit wireless fabric offers a compelling value proposition over traditional fiber and alternative wireless solutions. We work with our Cambium certified ConnectedPartners to deliver purpose-built networks for service provider, enterprise, industrial, and government connectivity solutions in urban, suburban, and rural environments, with wireless that just works.
About NCR Orderman:
NCR Orderman has been developing high-quality cash registers for the hospitality industry for 25 years. POS cash registers and mobile handhelds from Orderman persuade with particular practicality: they are robust, durable and easy to operate – in other words, exactly what the demanding everyday life in the hospitality industry requires.
This news release appeared in German here.