Requests for support must be made via our Support Center. Cambium Networks provides English only support.
Hours of Service
Customers who have purchased Cambium Care will receive support service 24 x 7 x 365. Otherwise a ticket will be opened, and we will work on the request during the customer’s normal business hours (9am-5pm), Monday through Friday.
Submit Online (Recommended)
To submit a request online:
- Log into the Support Center portal with your Cambium Single Sign-On (SSO) credentials. If you do not have an account, register for a free account here.
- Click “Submit A Request”.
- Select the appropriate request form.
- Complete the form, and a ticket will be opened.
A detailed guide for submitting a support request is provided in this video.
Note: This content was generated using AI. While we strive for accuracy, we encourage readers to verify important information.