Cambium Networks expands global technical support with new repair center in India

By Cambium Networks

Wireless broadband and Wi-Fi provider offers full support offering to network operators and system integrators around the globe

Rolling Meadows, IL, June 07, 2018Cambium Networks, a global provider of wireless broadband networking infrastructure solutions, has expanded their technical support program with a new repair center in New Delhi, India.

“Our technology provides a wireless fabric of connectivity across the entire network: from long range backhaul to last mile distribution, Wi-Fi access and industrial internet of things (IIOT) wireless networking,” said Atul Bhatnagar, President and CEO of Cambium Networks. “While our equipment is proven to be highly reliable and perform in harsh conditions, in the rare event of equipment failure our comprehensive and flexible support packages ensure that network operators meet their service level agreements.”

“Connectivity is rapidly expanding in India, and wireless connectivity provides the best business case to rapidly deploy the high-speed connectivity that businesses and people need,” said Himanshu Motial, Vice President of Sales for the APAC region. “Cambium Networks’ investment in a design facility, technical assistance center, and now a repair facility in India greatly improves the support of connectivity growth in India and the greater Asia region.”

Cambium Networks has invested to create 24/7 technical assistance call centers in Bangalore, Costa Rica and the United States; and dedicated repair centers in India and the United States. In addition, Cambium also offers advisory services where an experienced consultant works with network operators to assist with network design, coverage mapping, channel planning, spectrum analysis, and a network health checks.

“Connectivity is mission-critical for businesses, and network operators can have confidence that our wireless technology will perform,” said Mike Glish, Vice President, Global Services, Cambium Networks. “When a technical issue or hardware failure occurs, operators can trust our multiple layers of support to minimize downtime and maximize the quality of service to their subscribers.”

The New Delhi based repair facility will initially support the high volume PMP 450, ePMP and cnPilot product lines, and eventually support the full breadth of Cambium Networks product portfolio and facilitate the rapid recovery of India based networks by eliminating the need to send equipment to the United States for repair. Further, the repair facility will have the advantage of collaboration with Cambium Networks development center located in Bangalore, India; repair services previously supported at the development center have been transferred to the new dedicated facility.


About Cambium Networks

Cambium Networks is a leading global provider of wireless connectivity solutions that strengthen connections between people, places and things. Specializing in providing an end-to-end wireless fabric of reliable, scalable, secure, cloud-managed platforms that perform under demanding conditions, Cambium Networks empowers service providers and enterprise, industrial and government network operators to build intelligent edge connectivity. Cambium Networks’ commitment to continuous innovation in wireless access is demonstrated in the millions of radios deployed in thousands of networks that benefit communities around the world. Team members also contribute to social responsibility activities to serve the communities in which they live. Headquartered outside Chicago and with R&D centers in the U.S., U.K. and India, Cambium Networks sells through a range of trusted global distributors.

Published June 7, 2018