Support

Design it right. Keep it running.

At Cambium Networks, we prioritize connection, and know what it takes to keep a growing network running flawlessly. We provide multiple layers of support: technical support, information-sharing with an experienced community of users, software downloads, warranty services, and repair.


Compliance

Cambium Networks is committed to meeting the requirements of the European Union (EU) Waste Electrical and Electronic Equipment (WEEE) directive. Declarations of Conformity (DoC) are available here.

Contact Support

You may contact Cambium Technical Support 24 x 7 by phone, chat, or our Support Center portal.

Key Generator

Online tools are available for a variety of products, and enable customers to access license keys for specific wireless network technology equipment. Visit the Cambium Support Center to generate or reactivate a license key.

RMA Requests

In the unlikely event of a hardware issue, please complete the form below or contact Customer Support to arrange repair or replacement.

Region Codes

Deploy PTP solutions in compliance with regulatory requirements. Refer to the following tables for region codes, frequencies, channelization, and applicable PTP backhaul products.

Warranty

Get the details on hardware and software warranty coverage options.