Support

Design it right. Keep it running.

At Cambium Networks, we prioritize connection, and know what it takes to keep a growing network running flawlessly. We provide multiple layers of support: technical support, information-sharing with an experienced community of users, software downloads, warranty services, and repair.


Cambium Care

Flexible Service Plans to Match Your Support Capabilities and Budget

Compliance

Cambium Networks is committed to meeting the requirements of the European Union (EU) Waste Electrical and Electronic Equipment (WEEE) directive. Declarations of Conformity (DoC) are available here.

Contact Support

Please note that effective April 24, 2017, online requests for technical support must be made via our Support Center portal. See below for details.

Key Generator

Online tools are available for a variety of products, and enable customers to access license keys for specific wireless network technology equipment. Visit the Cambium Support Center to generate or reactivate a license key.

RMA Requests

Please note that effective April 24, 2017, online RMA requests must be made via our Support Center portal. See below for details.

Region Codes

Deploy PTP solutions in compliance with regulatory requirements. Refer to the following tables for region codes, frequencies, channelization, and applicable PTP backhaul products.

Warranty

Get the details on hardware and software warranty coverage options.