Support

Design it right. Keep it running.

At Cambium Networks, we know how important it is to connect the unconnected, and what it takes to keep a growing network running flawlessly at all times. We provide multiple layers of support that consist of access to information via an experienced community of users, software downloads, warranty services and repair.


Compliance

Cambium Networks is committed to meeting the requirements of the European Union (EU) Waste Electrical and Electronic Equipment (WEEE) directive. Declarations of Conformity (DoC) are available here.

Contact Support

Can't find the information you need? Contact our support team by phone or email.

Key Generator

Online tools are available for a variety of products, and enable customers to access license keys for specific wireless network technology equipment. Visit the Cambium Support Center to generate or reactivate a license key.

RMA Request

In the unlikely event of a hardware issue, please complete the form on this page, or contact Customer Support and we will arrange for a repair or replacement.

Region Codes

Deploy PTP solutions in compliance with regulatory requirements. Refer to the following tables for region codes, frequencies, channelization, and applicable PTP backhaul products.

Warranty

Get the details on hardware and software warranty coverage options.