Contact Support

Please note that effective April 24, 2017, online requests for technical support must be made via our Support Center portal. See below for details.

 

Hours of Service

Participants in Cambium Care Plus and Cambium Care Prime will receive immediate service 24 x 7 x 365.  Otherwise a ticket will be opened and it will be worked on during the customer's business hours, Monday-Friday.

Support Center Portal

The Support Center portal is at support.cambiumnetworks.com.  To submit a request for technical support or RMA assistance online, log into the portal with your Cambium Single Sign-On (SSO) and password, then click on "Submit a request". Select the appropriate request form, complete it, and a ticket will be opened.  A detailed guide is provided in this video.

 

Call Us

If you would prefer to open a ticket in person, please call at one of the numbers below.  Select from four options: 

1) Technical Support
2) Sales
3) Order Management
4) General Inquiries


United States and Canada

US - Toll Free: +1-888-863-5250

Canada - Toll Free: +1-888-863-5250


Europe, Middle East & Africa

Spain - Madrid: +34 629187776

Italy - Rome: +39-0694800825

United Kingdom - London: +44-2033181971

Ireland - National: +353-766060030

France - Paris: +33-176637396

South Africa - Pretoria: +27-120042323

Russia - Moscow: +7-499-9186585


Asia / Pacific

Australia - Sydney: +61-291912701

New Zealand - Auckland: +64-98010033

Hong Kong - Local: +852-300-85646

Singapore - National: +65-31582543

India - Freephone: 000-800-100-4101


Caribbean and Latin America

Argentina - Buenos Aires: +54-1159841322

Brazil - Rio de Janeiro: +55-2140421290

Chile - Santiago: +56-229382540

Colombia - Bogota: +57-13819480

Mexico - Mexico City: +52-5547469747

Peru - Lima: +51-17073811

Puerto Rico - San Juan: +1-787-303-0351