Support

At Cambium Networks, we prioritize connection and know what it takes to keep a growing network running flawlessly. We provide multiple layers of support: technical support, information-sharing with an experienced community of users, software downloads, warranty services, and repair.

Cambium Care

Flexible service plans to match your support capabilities and budget.

Support Center Portal

Log into the Cambium portal with your SSO and password, select “Submit a request,” and complete the form to open a support or RMA ticket.

Contact Support

Online requests for Cambium Networks technical support must be made via our Support Center portal.

Firmware/Software Downloads & User Documentation

Firmware and software updates are available for products under warranty or with a Software Maintenance Program at support.cambiumnetworks.com/files, requiring login.

Submit a Request for RMA Assistance

Online RMA requests must be made via our Support Center portal.

Field Service Bulletins

Whenever Cambium discovers a product issue that requires customer action to address a product issue, a Field Service Bulletin is posted.

License Keys

Access license keys for wireless network equipment via the Cambium Support Center’s online tools.

Warranty

Details on Cambium’s product warranty and extended warranty programs.

Security

View our most recent advisories.

EU Compliance

Cambium Networks complies with the EU WEEE directive, with Declarations of Conformity available online.

UK Compliance

Cambium Networks adheres to the UK WEEE Regulation, with Declarations of Conformity provided online.

Product Lifecycle

Cambium transitions away from certain products to focus on innovation, with a policy outlining support for discontinued items.

Cloud Status

View and subscribe to receive system status and incident updates and status.cambiumnetworks.com.

Training

Cambium Networks provides training through webinars, online courses, and instructor-led classes.