Cambium Care

Select the Support Level that Meets Your Needs

With every product purchase, Cambium Networks provides technical support during customer business hours (8×5) on a best-effort basis. Hardware issues are diagnosed via joint troubleshooting with the customer and the issue will be addressed according to standard warranty status and the root cause of the issue. This may be sufficient for some customers who can largely manage and operate their network without assistance and hold adequate spares. For others, Cambium Networks provides three support programs staffed by our skilled technical support team and product support engineers to keep your network operating smoothly and efficiently. These programs provide 24x7x365 technical and premium warranty support. Our experts are augmented by self-help resources such as documentation, a growing knowledge base and our community forums.