Many small- and medium-enterprises (SME) lack dedicated Information Technology (IT) staff, resulting in both difficulty adapting to rapidly changing technology, and a general preference for rental rather than ownership of the IT resources they rely on, including the WLAN network. This lack of technological agency amongst SMEs is known as the Unmanaged IT Segment, and represents an opportunity for symbiotic relationships to develop between the underequipped SME and IT-savvy Managed Service Providers.
To support SMEs, the time is right for IT managed service providers to align with the world’s Unmanaged IT segment and step in to offer Managed WLAN and other IT services.
Enterprise managed service provider solutions include:
MSPs can also help their clients monetize their Wi-Fi network and closely manage capital expenditure (CAPEX). Cambium Networks’ cnPilot™ Wi-Fi technology with cnMaestro™ controller management supports the MSP’s delivery of trouble free service to customers, reduces total operating costs, and protect their clients’ bottom lines. Services include:
Zero touch provisioning
Wi-Fi Access Point (AP) monitoring
Remote diagnostics including scans and layer 2 packet captures