About Preseem

Preseem measures, analyzes, and optimizes the Quality of Experience (QoE) delivered by the towers, sectors, and access points in the network. By providing network owners, operators, and support staff with a single-dashboard view into their network, Preseem enables rapid network troubleshooting and proactive performance improvement. Preseem effectively helps WISPs lower churn, reduce the frequency of support calls, and increase profitability.

Applications & Benefits

  • Preseem’s Wireless Summary provides an in-depth view across towers, APs, and subscribers, giving WISPs the ability to easily sort/filter/select from the available insights to investigate network issues and begin troubleshooting.
  • Preseem’s Subscriber Summary offers L1 support staff an at-a-glance view of subscribers’ QoE. This aids effective troubleshooting and reduces support costs.
  • ISP owners proactively find and fix QoE issues using Preseem, which contributes to a great subscriber experience on their networks. Furthermore, Preseem’s traffic shaping has reduced ‘Internet-feels-slow’ support calls by up to 80%!
  • Preseem helps to identify new sources of revenue by highlighting opportunities to upsell additional products and services to subscribers.
  • Preseem has assisted ISP owners in reducing subscriber churn by 20-30%!
  • Leading billing and OSS platforms in the ISP industry integrate with Preseem to ensure smooth deployments as well as easy and effective workflows.
  • Preseem is a 2x WISPA award-winning service (2019 & 2020 Service of the Year), and the Preseem team consistently works on updates that bring new features and capabilities to the platform.
  • Preseem shows network managers if their equipment is under-performing or overloaded, and how it compares with others in the industry. Preseem’s AP-level bandwidth management can also result in better performance from older APs.
  • Preseem’s network view allows managers to evaluate the progress made in delivering a better QoE to customers by providing a view of the sector latency over time using historical data.

“Guided by Preseem, we have made many improvements to our network. I believe these improvements and Preseem’s optimization are the major reasons for our customer churn significantly decreasing.”

Joe Falaschi, Vice President & General Manager, E-vergent Wireless