Instructions and procedures for submitting and online RMA request to Cambium

At Cambium, our commitment to customer service excellence reflects the incomparable quality of our products. Our products are engineered and quality tested to withstand the effects of adverse weather conditions and temperature extremes. Even with such attention to product excellence, we know that occasionally components can fail.

Should you find the need to request service, with please first view our Service Support and RMA Process in PDF format.

For technical support please use a contact number on this page

Once you have contacted Cambium Technical Support and received an RMA approval code from one of our engineers, you can then complete the RMA Request form below. If you have not spoken with our Technical Support team, please contact them at one of the following numbers. Our engineers need to be involved in the product diagnosis and will direct you to our RMA form if our radios are determined to be defective or require replacement.